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How can I find replacement ...
Many replacement components are available through GRAV®.  If you’re having difficulty finding a specific piece, just ask our Support Team and they’ll work with you on finding the right component. H...
Does GRAV offer custom prod...
GRAV currently doesn’t offer customization on any products.  We’re still a relatively small company, and keeping up with the demand for our current catalog is a hefty task.  We look forward to grow...
How do I clean my piece?
1) Cleaning Glass with Alcohol Solution:
If you’d like to make your own pipe-cleaning solution from scratch, you’ll need salt and rubbing alcohol. A small bottle of isopropyl alcohol and coarse, ko...
How Does Sezzle Work?
We have partnered with Sezzle to give you the ability to Buy Now and Pay Later.
No interest or fees: You only pay the purchase price with Sezzle, as long as you have the installment amount.
Y...
Can I tour GRAV’s facility ...
In March of 2017, we moved to a new warehouse in South Austin.  We’re still in the process of building out the new space and making it presentable for visitors.  As soon as we finish construction a...
Where can I order GRAV prod...
For customers in Canada, check out our Canadian distribution partner, BOB HQ. For customers outside the U.S. and Canda, there are a number of online retailers that ship internationally. Our favorit...
Does GRAV make carrying cas...
GRAV doesn’t currently make carrying cases for any of our products.  However, one of our team members has an incredible idea in the works that may be the perfect solution for transporting scientifi...
What is GRAV’s replacement ...
Here’s the short and sweet answer. If you receive a broken item, we’ll replace it. If something is missing from your order we’ll replace it. If you receive an incorrect item, we’ll replace it. And ...
What kind of glass does GRA...
GRAV uses the finest borosilicate, a type of glass with a high silica content that’s heat-tolerant and chemically inert.  These qualities make borosilicate perfect for pipes, as it can withstand an...