Welcome to GRAV Support
For every problem, there is a solution
Did Your Item Arrive Broken?
Send your order number and a picture of the piece. We'll send you a replacement ASAP.
Was Something Missing From Your Box?
Send your order number and the missing product name. We'll send you a replacement ASAP.
Did We Send the Wrong Thing?
Send your order number and a picture of the incorrect piece. We'll send you a replacement ASAP.
Is Your GRAV Piece Defective?
Send your order number or proof of purchase from another retailer, along with a picture or video of the defect. Once we confirm the defect, we'll sort you out with a store credit for the product's value.
